Every season ends with a few uniforms that didn’t come back. Still out is where you find them, chase them, and settle what’s owed.
Video: Chasing overdue gear. Also: When an athlete leaves with gear out, Season end, Auditing the equipment room.
What’s overdue
An item is overdue the day after its due date. Overdue items show a badge like Overdue - 3 days.
Items with No due date are never overdue. If you have some, Still out shows a banner with a Set a due date button. To change dates, see Hand Out Gear on Issue Day.
Find what’s missing
Open Still out. Filter by:
- Type: just warm-up jackets, for example.
- Held by: athletes, coaches, locations or trips.
- Due: Overdue, Due in 7 days, or No due date.
- Claims: items a family says they returned. See Check Gear Back In on Return Day.
Export CSV and Print use the same filters.
Email reminders
Reminders only go out when you send them.
- On Still out, filter to what you want to chase. Tick rows, or tick nothing to remind everyone that matches.
- Tap Email reminders.
- The confirm page lists each family with what’s out and when you last reminded them. Untick anyone you want to skip.
- Tap Send.
Each contact gets one email listing what their athlete still has out and the replacement cost, plus your return instructions and an I returned something link.
- Contacts already reminded today are skipped.
- Families who said everything was returned are listed under “All claimed. Not reminded.”
- Athletes with no contact email are listed so you can add one.
An athlete leaves mid-season
When you remove an athlete who still has gear out, GearCorral stops and shows what they have and what it costs. Pick one:
- Check it in first if they already handed it back.
- Email family to send a return request.
- Mark lost to record the replacement cost as owed.
- Keep a record and remove. The gear stays on Still out under their name.
Or cancel and keep them on the roster.
Close out the season
- Scan in everything that’s come back. See Check Gear Back In on Return Day.
- Send a last round of reminders from Still out.
- Mark lost what isn’t coming back: tick rows on Still out, then Mark selected lost. Each holder owes the replacement cost. A lost item can still be checked in if it turns up.
- Print the obligations list. From Still out, tap Obligations list. It lists each athlete, the items they owe and the dollar amount: anything past due or marked lost, at replacement cost. Print it or download a CSV for the athletic office.
- Plan next year. Reports > Replacement forecast shows what to replace by year, with quantities and cost, and your loss rate by item type.
Optional: Inventory > Audit to count what’s actually on the shelf. Nothing changes until you fix or ignore each difference.
Cross country and track share uniforms? Keep them as one team and start a new season when track begins: same gear, same labels. If you do run separate teams, you can move checked-in items between teams you coach with Inventory > Move.